🎉 Up to 70% Off Selected ItemsShop Sale
Returns & Exchanges
At STARTER, we want you to be completely satisfied with your purchase. If your new gear isn't a perfect fit, you can return or exchange unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the pre-paid UPS shipping label provided via email.
- 3.Package Your Items
Place the items in their original packaging with all tags attached and securely tape the return label to the outside of the box.
- 4.Drop Off and Refund
Drop off your package at any authorized UPS location; your refund or exchange will be processed within 5-7 business days of receipt.